Key Account Manager
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Job Description
Key Account Manager driving sales growth and market access for NIOX's FeNO testing solution in UK healthcare settings. Building relationships and exceeding sales targets across designated regions.
Responsibilities:
- As a Key Account Manager, you will be responsible for driving sales growth and expanding market access for NIOX across key NHS and private healthcare settings.
- Develop and execute tailored territory account plans aligned with business objectives, market dynamics, and customer needs.
- Drive NIOX adoption by implementing strategic and tactical plans across hospitals, ICBs, PCNs, and Primary Care settings.
- Engage a broad range of stakeholders, including clinicians, procurement leads, service managers, and pathway redesign teams, to build trusted, value-based partnerships.
- Identify, qualify, and convert new business opportunities across Primary Care, Secondary Care, private healthcare, pharmacy, and emerging channels.
- Deliver high-impact presentations, demonstrations, and training to clinical decision-makers and frontline users, effectively communicating the NIOX value proposition.
- Collaborate cross-functionally with marketing, medical, and customer service teams to ensure aligned messaging and deliver value-based selling.
- Identify and mobilise key opinion leaders (KOLs) and clinical advocates to raise awareness of FeNO testing and position NIOX as the preferred solution.
- Prospect and initiate contact with new accounts and channels, identifying routes to access and secure business across a range of sectors including Primary Care, pharmacy, Secondary Care, and private healthcare.
- Monitor competitor activity, NHS trends, and evolving market dynamics, adapting strategies as needed to maintain a competitive edge.
- Maintain accurate CRM records and provide timely sales forecasts, pipeline updates, and performance reporting.
- Work closely with your manager to set, track, and regularly review sales performance targets, taking proactive steps to meet or exceed objectives.
- Ensure seamless customer onboarding and handover to customer service and inside sales teams, delivering a positive, consistent experience throughout the account lifecycle.
- Leverage digital tools and virtual engagement, while balancing this with high-impact, face-to-face interactions.
Requirements:
- A business or other relevant undergraduate degree, or equivalent education.
- Proven track record of sales growth and success in the medical device sector, with demonstrable experience in managing and expanding key accounts.
- Experience contributing to the development and execution of aligned business plans, with evidence of successful implementation and measurable outcomes.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to quickly understand and navigate the healthcare industry, including reimbursement processes and the payer/provider landscape in the assigned markets.
- Highly motivated self-starter with a strong commitment to making a meaningful difference to patient outcomes.
- Demonstrated ability to prioritise and manage time effectively, while remaining agile and adaptable to maximise impact within the designated territory.
- Strong presentation skills and proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Background or experience in respiratory therapy, physiology, or as a clinical scientist—particularly within the NHS—would be a strong advantage.
Benefits:
- Flexible working hours
- Professional development opportunities
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