HVAC Channel Account Manager
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Job Description
Channel Account Manager for HVAC partners facilitating the adoption of Palmetto LightReach Finance program. Engaging in partner training, recruitment, and support to achieve sales goals.
Responsibilities:
- Identify, recruit, and onboard new partners based on Palmetto LightReach business objectives.
- Serve as the primary point of contact for assigned contractor partners across residential home services trades.
- Lead on-site and virtual trainings for sales reps on how to position, present, and close the LightReach program in the home.
- Collaborate with Sales and General Managers to drive alignment and adoption at the leadership level.
- Support sales teams through ride-alongs, objection handling, and in-home pitch coaching.
- Monitor LightReach activity, adoption rates, and engagement metrics; proactively address friction points.
- Partner with internal teams to refine tools, resources, and partner support processes.
- Gather field-level feedback to inform platform improvements and partner enablement content.
- Ensure a high level of professionalism and partner satisfaction across every touchpoint.
Requirements:
- 3–5 years of experience in residential in-home sales (HVAC, plumbing, electrical, generators, roofing, or similar)
- 2–4 years in a partner-facing or field enablement role (Sales Trainer, Territory Manager, Manufacturer Rep, etc.)
- Demonstrated ability to train and coach salespeople in person and virtually
- Experience working with or for contractor businesses in the home services industry
- Strong presentation, relationship-building, and problem-solving skills
- Willingness to travel up to 75% regionally/nationally
- HVAC Experience is required
Benefits:
- unlimited PTO
- medical coverage
- dental coverage
- vision coverage
- paid parental leave
- retirement plans
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