Account Manager
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Job Description
Account Manager for ALC providing sales support in North America. Focused on improving relationships and growing ALC product understanding across region.
Responsibilities:
- Provide counsel, sales presentations and sales support to account teams, end customers and end customer agents/consultants
- Improve relationships and grow ALC product expertise across the Automated Logic organization.
- Collaborate across Carrier businesses, the Automated Logic Americas Distribution team, and the Automated Logic network of representatives to drive growth
- Develop and implement new product and sales strategies
- Support and maintain pipeline and sales forecast
- Develop and maintain sales collateral and content to influence buyers and educate account teams
- Provide voice of the customer for new product development
- Participate in industry meetings and exhibitions
- Participate in in-house factory initiatives as needed (i.e. quality initiatives, digital tools, CRM optimization, etc.)
- Work across internal teams to support sales, training & technical requirements
Requirements:
- Bachelor’s degree
- 7+ years of experience in intelligent buildings systems industry
- 2 + years of experience selling, installing or supporting Automated Logic products, services and/or systems
- Strong understanding of the building automation systems industry
- Strong understanding of equipment applications found in a variety of verticals, including higher education, healthcare, mission critical, commercial, etc.
- Strong understanding of IP network topologies and cybersecurity standards and practices
- Excellent analytical, and computer technical skills
- Use and familiarity with MS Office – Excel (power user), PowerPoint (power user), Word, Visio and Salesforce.com, etc.
- Account management, applications engineering, and/or product support experience preferred. CEM and/or LEED AP accreditation a plus
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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