Account Manager
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Job Description
Account Manager supporting existing and new Publication and Medical Affairs client accounts at Citrus Health Group. Collaborating with leadership to drive client satisfaction, retention, and revenue growth.
Responsibilities:
- Serve as a primary point of contact for assigned client accounts, building and maintaining strong relationships
- Understand clients' business objectives, challenges, and priorities, and develop proactive solutions
- Conduct regular meetings and check-ins with clients to provide updates and gather feedback
- Collaborate with Project Managers to determine and refine specifications ahead of project initiation
- Support account growth through identifying expansion opportunities in partnership with leadership
Requirements:
- Bachelor's degree
- 3+ years of experience in project management and/or account management within a medical communications, publications, and/or pharmaceutical company
- Experience with publication and medical affairs accounts is required
- High level of integrity, confidence, and accountability
- Effective organizational skills; attention to detail and timelines; high degree of accuracy
- Excellent communication and interpersonal skills
- Working knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, Excel)
- Travel as required
Benefits:
- Health insurance
- Professional development opportunities
- Flexible work arrangements
- Paid time off
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