Key Account Manager – Germany

Posted 1hrs ago

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Job Description

Key Account Manager für Canopy Growths medizinisches Cannabis-Portfolio in deutschen Apotheken. Aufbau von Kundenbeziehungen, Verhandlungen und deutschlandweite Kundenbetreuung im Homeoffice.

Responsibilities:

  • Manage and develop relationships with a defined group of high-revenue, cannabis-focused pharmacies, as well as pharmacies entering the medical cannabis sector
  • Actively acquire new pharmacy partners
  • Drive direct product listings, shelf and assortment presence, and consistent product availability
  • Prepare for and lead contract negotiations, including negotiating prices and commercial terms
  • Plan and conduct regular in-person and virtual customer visits, business reviews, and joint growth planning sessions
  • Serve as the primary point of contact for pharmacies regarding product, pricing, ordering, and logistics inquiries
  • Coordinate internally to ensure the prompt resolution of issues
  • Maintain accurate customer and pipeline records in the CRM system and provide regular target and performance reports
  • Conduct ongoing market and competitive analyses
  • Provide the sales team with feedback on pricing developments, competitor activity, and trends in patient demand
  • Perform other duties as assigned

Requirements:

  • At least 2 years of sales experience in pharmacies, the pharmaceutical industry, or the medical cannabis sector, or experience in key account management in Germany
  • An established network and strong credibility with German pharmacies are a significant advantage
  • Confident, consultative sales approach with strong relationship-building and negotiation skills, including annual and commercial terms negotiations
  • Comfortable working independently and remotely, with strong organizational skills and discipline in reporting
  • Proficiency in MS Office and CRM systems
  • Fluent German and good working proficiency in English
  • Valid driver’s license and willingness to travel regionally to support customers
  • Successful completion of background and reference checks

Benefits:

  • Diverse professional development opportunities
  • Full-time position
  • Remote work
  • In-person and virtual customer visits
  • Background and reference checks will be conducted