Key Account Manager
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Job Description
Key Account Manager growing Headout’s Japan travel-experience marketplace. Building attraction partnerships, launching experiences, and maximizing bookings across Japan.
Responsibilities:
- Own the end-to-end growth of Japan as a key account market
- Identify new opportunities through market research
- Launch new experiences and cities
- Build deep partnerships with Japan's leading attraction and experience providers
- Bring new partners onto the platform and grow them after launch
- Build trusted, long-term strategic partnerships with operators
- Collaborate with Growth, Marketing, Product, and Operations teams
- Improve partner visibility and optimize commercial performance
- Maximize bookings and unlock long-term revenue potential
- Represent Headout in Japan and help shape how travelers discover experiences across the country
- Collaborate with global colleagues across multiple time zones
Requirements:
- Full professional fluency in both Japanese and English
- 4-6 years of experience in business development, partnerships, account management, or commercial roles
- Industry exposure ideally within travel, marketplaces, SaaS, or consumer technology
- Demonstrated ability to build trusted, long-term client relationships and grow strategic partnerships
- Strong commercial acumen with the ability to identify market opportunities, analyze performance, and translate insights into action
- Excellent communication and stakeholder management skills, with experience working across functions and influencing diverse teams
- Comfortable working in a fast-moving, entrepreneurial environment with high ownership and autonomy
- A global mindset, with enthusiasm for collaborating across cultures and time zones
- Experience using CRM tools and data to manage pipelines, partnerships, and commercial performance
- Based in Tokyo, with flexibility for occasional domestic and international travel
Benefits:
- Flexible remote work while collaborating with global teams
- Occasional domestic and international travel opportunities
- Equal employment opportunities
- Disability accommodations during the interview process
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