Account Manager
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Job Description
Account Manager driving business growth for HR Acuity by maintaining client relationships. Proactively managing account strategies and fostering expansions while working remotely.
Responsibilities:
- Proactively solicits and drives new business within assigned accounts through expansions and new product offerings.
- Creates, monitors, and manages a sales pipeline to ensure consistent achievement of quotas and metrics for assigned accounts.
- May lead the contract renewal process, including coordinated efforts with sales, customer success, legal and technical groups.
- Through a consultative approach, uncovers customer business issues and crafts value-based proposals as a trusted advisor.
- Research target accounts to identify and assess customer needs and effectively link product value, features/benefits to those needs.
- Works with internal resources to present and position company products and services to new divisions of existing clients.
- Develops and maintains current product knowledge and can explain the business value of our offerings.
- Prepares presentations, demonstrations, and sales contracts.
- Participates in Executive Business Reviews with the Customer Success Manager across a book of assigned accounts to develop a deep understanding of the client's needs and difficulties.
- Links HR Acuity’s products back to key business issues.
- Proactively engages with clients to determine ongoing satisfaction, demonstrated value of HR Acuity products and services, and emphasizes the client's return on investment.
Requirements:
- Minimum of 2 years of B2B account management in a SaaS organization
- Proven success in consistently achieving customer growth goals
- Strong sales acumen and motivation to excel in a sales environment with quota responsibilities
- Passion for helping customers solve business issues with advanced technology solutions
- Effective communication with customers, building relationships, and uncovering opportunities with a value-based approach
- Negotiation skills and ability to navigate a customer's internal organization (e.g., finance, legal, IT)
- Proficient in communicating and influencing various organizational levels, from Senior Leadership to C-level executives
- Ability to work both independently and within a team environment
- Proficiency with Salesforce
- Experience in HR Technology (plus)
Benefits:
- Stay healthy and happy with our comprehensive medical, dental and vision plans.
- You can also choose from FSA or HSA options to suit your needs.
- Save for your future with our 401K plan that matches your contributions.
- Enjoy paid leave for various life events, such as sickness, disability, or parenthood.
- Own a piece of the company with our #Allin Shares Program.
- Take a break from work with our unlimited PTO policy to refresh and recharge.
- Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time.
- Earn extra cash by referring qualified candidates to join our team.
- Access professional and personal support through our employee assistance program.
- Work from anywhere with our remote work environment that fosters collaboration and creativity.
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