Aftermarket Sales Account Specialist
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Job Description
Aftermarket sales specialist growing customer accounts for Xylem, a global water-solutions company. Managing quotes, retention, CRM forecasting, and recurring sales across industrial applications.
Responsibilities:
- Manage and grow aftermarket sales accounts within Evoqua's Light Industry Sales team
- Sell products and services to customers through a variety of mediums
- Act as a post-sale point of contact focused on customer satisfaction, retention, and business growth
- Build relationships through ongoing client contact and support
- Travel occasionally for face-to-face meetings and site visits
- Close sales within the assigned territory
- Respond to client inquiries and recommend appropriate products and services
- Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume
- Work with the outside sales team to achieve sales goals and revenue targets
- Contact new and existing customers to sell new and recurring business
- Create and deliver quotes and proposals
- Record information accurately in CRM for forecasting
- Stay current on company and customer technology
- Complete routine sales following established practices and policies
- Partner with senior sales representatives to build contacts and identify opportunities
- Perform other duties as assigned
Requirements:
- High School Diploma or equivalent
- Up to 3 years of experience
- Strong communication skills
- Intra-departmental communication for alignment/information sharing
- Customer-facing interaction
- Sales experience
- Ability to learn sales techniques and company products/services
- Ability to understand entry-level concepts in execution and organization skills
- Ability to execute tasks with guidance
- Ability to work under clearly defined guidelines
- Basic understanding of ERP and CRM systems
- Fluency in Microsoft Office applications (Outlook, Word, Excel)
- Ability to sit, stand, hear, and see on a constant basis
- Ability to walk, write, and type on a frequent basis
- Ability to climb and descend stairs
- Ability to bend, carry, reach, push, and pull on an occasional basis
- Ability to communicate verbally and in writing
- Ability to operate a computer and communicate via telephone
- Ability to travel to other locations, meetings, and/or seminars
- Travel requirement: 10%
Benefits:
- Medical, Dental, and Vision plans
- 401(k) with company contribution
- Paid time off
- Paid parental leave
- Tuition reimbursement
- Paid Volunteer Program, Xylem Watermark
- Employee Resource Groups (ERG)
- Inclusion and belonging initiatives
- Reasonable accommodations
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