B2C Outbound Sales Representative
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Job Description
B2C outbound sales representative guiding prospective learners through Nexford University’s enrollment process. Managing full-cycle sales across Philippine-based remote work and US business hours.
Responsibilities:
- Manage inbound and outbound calls, primarily engaging prospective learners in the US and other international markets
- Understand prospective learners' goals, overcome objections, and guide them toward the Nexford program that best fits their career aspirations
- Spend approximately 80% of the day on outbound, inbound, and follow-up calls
- Own the full sales cycle from initial conversation and qualification through consultation, objection handling, follow-up, and enrollment closing
- Convert high-priority leads by recommending suitable programs
- Follow up persistently and adapt the sales approach until the right decision is made
- Manage the sales pipeline across all channels and respond within SLAs
- Work toward and exceed individual enrollment and revenue targets
- Review sales interactions and calls to maintain and improve team quality standards
- Contribute to Nexford's mission of providing accessible, career-focused education globally
Requirements:
- 4+ years of end-to-end outbound telesales experience, including prospecting, conducting sales conversations, handling objections, follow-up, and closing deals
- Lead generation or appointment-setting experience alone is not sufficient; hands-on experience owning and closing the full sales cycle
- At least 2 years of sales experience in Education or EdTech
- Previous experience selling to customers in the US market, preferably in a B2C environment
- Proven track record of exceeding sales targets in a KPI-driven environment
- Strong consultative selling, objection-handling, negotiation, and closing skills
- Ability to manage own performance remotely and deliver without being chased
- Exceptional English, written and verbal, with strong listening and communication skills
- Must be based in the Philippines
- Must be available to work US time zones / US business hours
- Bachelor's degree in Business, Marketing, Education, or a related field
Benefits:
- Competitive salary, based on experience
- Performance-based bonuses
- Stock options
- Professional development opportunities
- Innovative and flexible work environment
- Continuous learning opportunities
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