Associate, Inside Sales
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Job Description
Inside Sales Associate responsible for outreach to US K12 academic customers. Qualifying leads and providing support for sales opportunities in the educational sector.
Responsibilities:
- Identify new leads.
- Conduct outbound and inbound outreach via phone and email to instructors and department contacts.
- Qualify leads by confirming course details, adoption interest, or demo readiness.
- Create and manage opportunities in Salesforce.
- Handle basic objections and gather intent signals (e.g., no plans to adopt, interested next term).
- Collaborate with the sales team to ensure high-quality handoff of opportunities.
- Participate in seasonal sales campaigns: back-to-school outreach, end-of-season cleanup, takeaway promotions.
- Provide periodic sales support beyond lead generation and conversion as needed.
Requirements:
- 1+ year in a customer-facing role (e.g., outreach, service, education, or entry-level sales).
- Strong written and verbal communication skills; comfortable with high-volume outreach.
- Familiarity with CRMs like Salesforce and sales overlay tools like Gong preferred.
- Highly organized, accountable, and curious.
- Passion for education and sales as a career path.
Benefits:
- This position is eligible to participate in Pearson’s sales incentive plan.
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