Inside Sales Specialist – Virtual Programs
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Job Description
Virtual Inside Sales Specialist driving admissions growth in markets served by virtual programs. Conducting outreach to generate leads and convert interest into scheduled assessments.
Responsibilities:
- Prospecting and Educating Referral Sources
- Identify and establish connections with new referrers.
- Educate referrers about our services, patient suitability, industry-leading outcomes, and the referral process.
- Address and resolve any objections or concerns referrers may have.
- Engagement and Relationship Management
- Conduct virtual meetings with primary care providers, pediatricians, internists, OB/GYNs, psychiatrists, therapists, and other key referral sources.
- Facilitate one-on-one follow-ups with referral offices to express gratitude and strengthen relationships.
- Manage and nurture relationships through consistent, timely communication with referral sources.
- Outreach and Admissions
- Achieve admissions goals by fostering strong relationships with healthcare providers and driving patient referrals.
- Follow up on referrals to ensure the process is smooth and to support providers workflows.
- Data Management
- Submit accurate and timely monthly expense reports.
- Maintain up-to-date records of all referral contacts and activities in Salesforce, emphasizing key information like email addresses for marketing purposes.
- Partnership Development
- Prospect and engage with potential partners, such as hospitals, inpatient facilities, and behavioral health providers.
- Meet with key decision-makers to establish partnerships, understand their needs, and address barriers to treatment.
- Territory and Activity Management
- Focus on managing high-yield referral sources within your territory.
- Set daily, weekly, and monthly goals for outreach activities and admissions, with clear action plans.
Requirements:
- Proven ability to manage and cultivate relationships effectively.
- Demonstrates exceptional sales skills and techniques.
- High comfort level with virtual communication tools (Zoom, Teams, phone systems, video messaging).
- Proficient in Microsoft Word, Excel, and other relevant software applications.
- Capable of accurate and efficient electronic data entry.
- Consistently punctual with an excellent attendance record.
- Highly organized, detail-oriented, proactive, and capable of working independently to complete responsibilities.
- Strong multitasking and problem-solving abilities, with excellent interpersonal, written, and verbal communication skills.
- Collaborative and team-oriented approach to work.
- Minimum of 1 year in a virtual sales or outreach role.
- Active book of business (required).
Benefits:
- Competitive base salary
- Opportunity to earn quarterly bonuses
- 401(k) with company match
- Comprehensive Medical, Dental, and Vision - coverage starts day one
- Health Savings Account (HSA) with company contribution
- Tuition reimbursement to support continued education
- Company-paid employee life insurance
- Voluntary supplemental benefits
- Paid time off including: 15 days (120 hours) PTO
- 5 days (40 hours) sick time
- 9 company holidays (72 hours)
- Paid specialized training and ongoing professional development to strengthen your skills, expand your experience, and support career growth
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