Benefits Administrator
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Job Description
Benefits Administrator managing day-to-day administration of group benefit programs for Centricity Solutions clients. Handling enrollments and providing customer service support to clients.
Responsibilities:
- Coordinate daily benefits processing.
- Handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes and beneficiary updates.
- Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records, as needed.
- Serve as a contact for customer’s group plan vendors and third-party administrators.
- Assist in transferring data in support of services, premiums and plan administration.
- Assist with regularly scheduled audit & review of monthly billings for client’s group plans and help with reconciling discrepancies.
- Provide customer service support to client liaisons and/or client employees, such as addressing benefit inquiries and complaints from client employees to ensure a quick, accurate and courteous resolution.
- Maintain contact with Centricity client liaisons and/or client employees by phone or e-mail to facilitate proper utilization of benefits.
- Collaborate with colleagues in the HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients.
Requirements:
- Bachelor's degree and/or one to three years of related benefits administration experience.
- Active California Insurance License ( Life, Accident and Health).
- Experience using/configuring Rippling.
- Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel, Word, and PowerPoint.
- Experience with HRIS and benefits databases.
- Excellent customer service, written/verbal communication, organization, and prioritization skills.
- Knowledge of employee benefits language and concepts.
- Ability to work effectively in a team environment with associates.
- Ability to manage several projects simultaneously while meeting deadlines.
Benefits:
- Company-paid Medical, Dental, Vision, Life, Disability insurance, as well as an annual $500 contribution towards Healthcare FSA.
- 3 weeks of PTO and 11 paid holidays per year.
- Non-Elective Safe Harbor 401k with company contribution.
- Additional Employee-paid insurance options including Supplemental Life and Flexible Spending Accounts (FSA).
- Centricity Bucks reward program where you are eligible to receive gift cards for great internal/external customer service.
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