Bilingual Account Executive
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Job Description
Bilingual Account Executive at Merchant Growth connecting Quebec small businesses with financing solutions. Managing outbound inquiries and guiding merchants from conversation to funding.
Responsibilities:
- Build and manage your own pipeline of net-new prospects through outbound calling, inbound leads, and referral sources.
- Serve as Merchant Growth's primary point of contact for Quebec-based prospects.
- Consistently meet or exceed daily, weekly, and monthly activity and opportunity targets (calls, emails, and qualified opportunities created).
- Qualify prospective merchants' financing needs and match them with the right product and funding structure.
- Coordinate, negotiate, and prepare funding applications and terms, guiding merchants through the process from first conversation to funding.
- Maintain accurate, up-to-date records in Salesforce and Salesloft.
- Handle objections with confidence and professionalism.
- Deliver a consistently high standard of customer service at every touchpoint.
Requirements:
- Fluent French (spoken and written) is required
- Professional English proficiency is also required for internal collaboration, CRM documentation, and cross-team communication.
- 2+ years of outbound, phone-based sales experience, ideally in financial services, fintech, or another fast-paced, metrics-driven environment
- A diploma or degree, or an equivalent combination of education and experience
- Strong verbal and written communication skills, with a consultative, confident approach to selling and handling objections
- Comfortable spending the majority of the day on the phone
- Self-motivated and results-oriented, with the judgment to work independently in a fast-paced, target-driven environment
- Familiarity with CRM tools such as Salesforce and Salesloft (or similar)
Benefits:
- Comprehensive group health benefits (Life, AD&D, Extended Health & Dental, and Travel Insurance)
- Monthly company-wide Lunch & Learns and team events
- A flexible work arrangement that is remote, with the option to work from our Vancouver (Gastown) office
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