Bilingual CRM Administrative Assistant, English & Spanish
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Job Description
Bilingual CRM Administrative Assistant supporting client record management and Spanish communications. Role involves CRM tasks and assisting with client meetings and documentation in a remote setting.
Responsibilities:
- Create, update, and maintain client records within the company’s CRM database
- Work closely with the Social Media Manager and Marketing team to extract tagged client information for CRM email campaigns
- Communicate primarily in Spanish, review client responses and comments, and update the CRM accordingly
- Schedule client meetings and manage calendars
- Respond to emails and follow up as needed
- Assist with client documentation using Dotloop
- Ensure CRM data and client records remain accurate and organized
Requirements:
- Experience using CRM databases and creating CRM email campaigns
- Ability to speak and write fluently in Spanish and English
- Experience working with Dotloop
- Ability to work independently with little to no supervision
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