Bilingual Customer Service – Spanish, English
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Job Description
Bilingual Customer Service Representative supporting US government contracts through effective communication. Handling customer inquiries via voice, email, or chat while resolving issues with understanding.
Responsibilities:
- Consult with your neighbors on the available services that can support their situation
- Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
- Respond to customer inquiries with active listening
- Resolve customer issues with patience and understanding
Requirements:
- 6 months or more of customer services experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- Bilingual in English and Spanish
- Must be a US citizen as this is in support of a US government assignment.
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage of $17.75 per hour plus an additional $5.09 per hour for the first 40 hours in lieu of health benefits for this temporary role.
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