Bilingual Sales Development Representative – Appointment Setter
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Job Description
Bilingual SDR engaging English- and Spanish-speaking leads for a digital marketing company. Qualifying prospects, handling objections, and booking sales appointments.
Responsibilities:
- Respond to incoming leads promptly, prioritizing fast, effective first contact.
- Conduct outbound outreach and maintain consistent follow-up with prospects.
- Ask targeted questions to understand each lead’s needs, interest, and fit for the company’s services.
- Communicate the value of the services clearly in English and Spanish.
- Handle initial questions and objections professionally.
- Schedule qualified appointments and share clear notes with the sales team.
- Keep CRM records accurate and up to date, including contact attempts, qualification details, and next steps.
- Follow up on unanswered outreach and missed appointments to reengage prospects.
- Support a digital marketing company that helps service businesses strengthen their brands and generate leads.
Requirements:
- Fluency in English and Spanish, with the confidence to conduct sales conversations in both languages.
- Proven experience in outbound sales, telesales, sales development, or appointment setting.
- A track record of converting leads into qualified sales meetings.
- Strong listening skills and the ability to build rapport, ask relevant questions, and handle objections.
- Excellent organization and time management, especially when balancing new leads with ongoing follow-up.
- The ability to work independently and take ownership of your outreach and results.
- Experience using CRM systems and lead management tools (nice to have).
- Experience selling digital marketing or other business services (nice to have).
- Experience working in a sales environment where response time and consistent follow-up are essential (nice to have).
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