Billing Correspondence Coordinator I – Correspondence Billing Specialist
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Job Description
Billing correspondence coordinator processing healthcare invoices, claims, and adjustments for Labcorp’s diagnostic testing services. Managing customer communications and correction requests remotely.
Responsibilities:
- Review correspondence requests to send invoices, transfer, make adjustments, research, and make claim and/or invoice updates in the billing system
- Compose clear and professional email communications to internal and external customers, providing updates and follow-up information
- Run status checks on large spreadsheet invoice/claim correction files to verify updates are completed
- Note missing information and share it back with customers to complete requests
- Follow approved SOPs to update and provide necessary information to resolve correspondence requests
Requirements:
- High School Diploma or equivalent
- 2 years or more work experience
- 1 or more years of experience as a Labcorp Healthcare Billing Specialist (preferred)
- 2 or more years of experience utilizing Labcorp billing applications including mPower, LCBS, LCLS, Mobius, and Artiva (preferred)
- 2 or more years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations (preferred)
- Effective written communication when interacting with internal and external customers
- Organization while managing multiple requests with varying levels of complexity
- Adaptability to changing priorities, processes, procedures, and business needs
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
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