Collections and Billing Specialist
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Job Description
Collections and Billing Specialist managing receivables, billing, adjustments, and disputes for CIEE’s nonprofit international exchange programs.
Responsibilities:
- Correspond with program participants and organizations to expedite collection of outstanding receivables
- Collaborate with billing specialists in managing pre- and post-departure balances
- Assist with financial plans for participants and institutional customers
- Generate program bills for participants and institutional customers
- Produce and maintain billing reports
- Collaborate with other departments on billing transactions
- Review multiple daily reports and enter corresponding adjustments in the financial system
- Validate program pricing billed each program term
- Resolve customer billing disputes, discrepancies, and irregularities
- Assist with month-end close, review, and posting of adjusting entries
- Perform other duties as assigned
Requirements:
- An associate's or Bachelor’s Degree in accounting or finance is preferred, or equivalent work experience
- 2 years of related work experience
- Strong Excel skills required
- NetSuite financial system experience is a plus
- Solid written and oral communication and strong analytical skills are required
- Ability to work in a fast-paced environment while maintaining attention to detail
- Reference and background check conducted as a condition of employment
Benefits:
- Competitive total rewards package increasing total compensation by up to 25%
- Paid time off
- Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on eligibility rules)
- CIEE Study Abroad Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
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