Billing Manager
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Job Description
Billing Manager overseeing invoicing, receivables, and billing accuracy for Sumsub’s global trust and compliance platform. Improving international finance workflows while supporting customers and internal teams.
Responsibilities:
- Ensure accurate and timely issuance of invoices in the billing system
- Maintain billing data accurately and consistently
- Communicate with customers about invoices, payments, and billing inquiries
- Collaborate with Customer Operations to address client billing questions
- Monitor accounts receivable and follow up on outstanding payments
- Prepare regular billing and financial reports
- Improve billing procedures and workflows with finance and operations teams
Requirements:
- High attention to detail and accuracy in financial and billing data
- Commitment and persistence in managing repetitive operational tasks and delivering consistently on time
- Clear and effective communication with customers and internal teams
- Proactive problem-solving approach to billing discrepancies and process improvements
- Strong team orientation and reliability in a cross-functional environment
Benefits:
- Remote-first, trust-based culture
- No mandatory office days and no attendance trackers
- Optional offices or coworking spaces in some locations
- Flexible working hours; no fixed 9-to-5 schedule
- Birthday holiday
- 10 personal days each year
- Seven sick days without paperwork
- Extra time off over Christmas and New Year
- Role-specific learning opportunities and covered professional events
- Financial bonuses for marriage and welcoming a new baby
- Fully covered team offsites several times a year
- Tools and hardware needed to perform the work
- Equal opportunity and inclusive workplace
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