Branded Merchandise Account Executive
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Job Description
Senior promotional products professional at Stadium, driving revenue and developing strategic relationships with clients. Managing sales and vendor partnerships in a fully remote role.
Responsibilities:
- Drive Revenue & Develop Strategic relationships
- Build and manage a strong pipeline of new and expansion opportunities, proactively engaging and identifying potential deals within new and existing accounts
- Act as a trusted advisor for new and pre-existing customers, leading high-level consultative conversations that help grow and close deals
- Develop and present merchandise strategies and program recommendations that align with client brand objectives
- Identify upsell and cross-sell opportunities
- Guide customers through the sales + order process, managing every project detail from the first conversation through final delivery
- Capture and act on customer feedback to continuously improve the experience
- Sourcing & Vendor Management
- Leverage your distributor and supplier network to source cost-effective, high-quality promotional products
- Negotiate pricing, timelines, and terms with vendors while building and maintaining strong long-term partnerships
- Evaluate supplier performance and identify opportunities to introduce new products, capabilities, and materials to the team
- Stay current on trends, decoration methods, and emerging product categories through supplier webinars, trade shows, and industry events
- Team Collaboration & Mentorship
- Collaborate closely with cross-functional teams — including Sales, Operations, Customer Experience, and Product — to execute complex custom orders
- Mentor and guide Stadium team members, sharing industry knowledge and creative selling strategies
- Serve as an internal resource on promotional products best practices, helping elevate the broader team's capabilities
- Contribute to process improvements that make our workflows more efficient and scalable as we grow as an organization
- Platform & Program Expertise
- Develop and maintain expert-level knowledge of the Stadium platform and all its features to aid customers in their product decisions
- Foster confidence and enthusiasm with new customers, setting the tone for long-term partnership
Requirements:
- 5+ years of experience in the promotional products industry, strongly preferred on the distributor side
- Experience in consultative Sales & pipeline management
- Strong consultative selling skills
- Ability to thrive in a dynamic & fast-paced environment
- Highly organized with the ability to manage multiple projects, pipelines, and relationships simultaneously without dropping the ball
- Leverage knowledge of the distributor and supplier industry to build relationships with vendors and assist in sourcing cost-effective printing and promotional products
- Solutions-oriented mindset and background as a proven problem solver
- Excellent written and verbal communication skills with attention to detail
- Great listener and keen to understanding customer situations and goals before responding with strategic guidance
- An organized and process-oriented approach to managing relationships with customers
- A fun, approachable personality; easy to get along with, but driven and focused
- An eager desire to make a meaningful impact on the ground floor of a growing start-up
- English as a first language (additional languages a plus)
Benefits:
- Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
- Career mobility and opportunities to work across areas of the company
- Remote-first work environment with frequent Zoom company events and chance to make genuine connections
- Company perks and benefits - generous PTO
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