Business Development Associate

Posted 8hrs ago

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Job Description

Business Development Associate growing florist accounts for Teleflora’s online wholesale flower marketplace. Managing outbound sales, customer relationships, retention, and account development remotely.

Responsibilities:

  • Establish rapport and trust with Teleflora and non-Teleflora florists
  • Develop relationships with key retail florists through phone calls and Microsoft Teams meetings
  • Introduce florists to Flowerbuyer products and available savings
  • Grow and develop a portfolio of B2B Flowerbuyer.com business
  • Work with internal departments to provide custom products and solutions to high-volume top accounts
  • Perform high-volume outbound calling and meet or exceed daily telephone selling expectations
  • Generate leads and close sales
  • Manage relationships and accounts
  • Handle customer objections
  • Retain customers and reactivate inactive customers
  • Use order entry, call tracking, and contact management software
  • Participate in sales, product, and process training
  • Perform additional duties as assigned

Requirements:

  • Proven track record of entering a new industry and building a book of business
  • Ability to close and manage relationships in person and over the phone
  • Successful track record of new lead generation
  • Ability to overcome customer objections
  • Customer-obsessed mindset
  • Strong time management, communication, and execution skills
  • Ability to multitask in a fast-paced, constantly changing environment
  • Strong desire to achieve and maintain high internal and external customer satisfaction
  • Hardworking, creative, open-minded, and driven demeanor with a can-do attitude
  • PC literacy required
  • Proficiency with Outlook, Excel, Word, PowerPoint, and Microsoft Teams
  • High school diploma or equivalent required
  • 2–3 years of sales experience required
  • Floral industry experience is a plus
  • Experience with outbound sales, customer relationship management, or account development preferred
  • Experience with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus

Benefits:

  • Medical coverage
  • Comprehensive vision and dental plans
  • 401(k) with match eligibility
  • 24/7 online physician consultations
  • Virtual mental health resources
  • Life coaching
  • Employee community groups
  • Cash rewards for healthy habits
  • Fitness reimbursements
  • Library of on-demand fitness videos
  • Career advancement opportunities
  • Internal mobility across brands and business units
  • Learning and leadership training
  • Webinars and eLearning courses
  • Company-wide mentorship program
  • Continuous improvement training
  • Wonderful Giving company-provided funds for up to three charities
  • Wonderful Neighbor group service projects
  • Employee flower benefit through Teleflora