Chief of Staff, Care Transformation, Customer Enablement
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Job Description
Chief of Staff focused on operating the Care Transformation engine at Ambience Healthcare. Driving initiatives that enhance customer success in a growing tech environment.
Responsibilities:
- Run the CT operating system.
- Give CT leadership real-time visibility.
- Own OKRs and improvement initiatives.
- Be the bridge between CT and Marketing.
- Anticipate needs before they become urgent.
- Own major moments.
Requirements:
- 5–8 years in roles that required both operating rigor and content or enablement judgment — strategy & ops at a high-growth B2B company, customer success operations, RevOps, or enablement leadership in healthcare tech
- Built something from scratch before — a team function, an information system, an operating cadence
- Familiar with health system sales cycles and the dynamics of enterprise post-sale relationships
- Strong written communicator
- Operationally literate in the most literal sense
- Move work forward through clarity and trust
- Low ego and high follow-through
- Thrive in ambiguity.
Benefits:
- Comprehensive medical, dental, and vision coverage for you and your dependents
- 401(k) with a company match of up to 3% of base salary
- A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.
- Parental leave to support your family needs
- Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
- Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.
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