Chief of Staff
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Job Description
Chief of Staff helping Hostie scale its restaurant virtual concierge platform. Driving strategy, operations, product, GTM, partnerships, and fundraising alongside leadership.
Responsibilities:
- Partner with the Leadership Team on defining priorities, strategic initiatives, and company planning
- Conduct market research, competitive analysis, and business case development to inform growth decisions
- Project manage cross-functional initiatives from the CEO and customer feedback by defining scope, owners, and timelines
- Create and maintain operational metrics, dashboards, and KPI frameworks to track business performance
- Work with sales and customer success teams to develop expansion strategies
- Iterate on standardized GTM playbooks for launches
- Work with product and engineering to identify operational improvements
- Translate customer feedback into product insights
- Assist with investor communications and board materials
- Support strategic fundraising initiatives
Requirements:
- Thrives in fast-paced environments and wants to learn how startups scale
- May come from a top MBA program, consulting or investment banking background, or early-stage startup experience
- Strong analytical and problem-solving ability
- Exceptional curiosity and grit
- Strong communication and writing ability
- Comfort operating in ambiguity
- Bias toward action and ownership
Benefits:
- Exposure to company strategy
- Exposure to operations
- Exposure to product development
- Exposure to venture fundraising
- Exposure to strategic partnerships
- Exposure to GTM execution
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