Commercial Lines Account Manager – Habitational
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Job Description
Commercial Lines Account Manager managing insurance client relationships for ReSource Pro. Building strong customer relationships and leading insurance account management in a remote setting.
Responsibilities:
- Manage large books of business for commercial lines insurance clients
- Drive customer retention and market additional lines of coverage to grow business and properly insure risks
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Research, provide recommendations and implement ReSource Pro solutions for clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Use your subject matter expertise to consult with customers and advise colleagues
- Gather information about client needs and insurance solutions
- Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
Requirements:
- Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience
- 3-7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
- Active Resident Property and Casualty insurance license required
- Located in Central time zone to accommodate client needs
- Habitational experience is a strong plus
- Microsoft Office Proficiency - Excel required
- Experience working in Agency Management System required
- Industry designations preferred such as CPCU, CIC, CISR, ARM
- Ability to adapt and succeed within a team-oriented environment
- Excellent problem-solving and customer service skills
Benefits:
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
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