Customer Account Manager – CAM
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Job Description
Customer Account Manager building client relationships and identifying growth opportunities. Supporting businesses with ERP, EDI, and WMS software integration at SWK Technologies.
Responsibilities:
- Build and maintain strong relationships with clients
- Understand client needs and ensure they receive maximum value from the company's solutions
- Identify opportunities for further collaboration
- Serve as the primary point of contact for clients
- Advocate for clients' interests within the organization
- Align services with clients' goals
- Provide business solutions including ERP, EDI, and WMS software integration
Requirements:
- Previous experience in account management or sales, preferably in Sage 100
- Strong communication and interpersonal skills to foster relationships with clients
- Ability to understand and analyze customer needs and identify solutions
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Work From Home
- Opportunities for incentive and commissions pay
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