Publisher Relationship Manager
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Job Description
Publisher Relationship Manager managing publisher partnerships, campaign performance, tracking, and commercial negotiations. Supporting JobGet’s AI-powered hiring platform for everyday workers.
Responsibilities:
- Serve as the day-to-day contact and issue-resolution owner for JobGet’s publishing partners
- Lead recurring reviews, set goals and performance floors, and close open action items
- Track publisher growth and margin; identify bid, content, and volume opportunities
- Maintain the publisher ranking framework across direct clients, agency partners, and job board partners
- Identify incremental traffic by country, vertical, and job category
- Research, qualify, contact, negotiate with, and onboard new publishers
- Vet publishers and decline partners that fail traffic-quality or commercial standards
- Coordinate publisher agreements, redlines, pricing, and adherence with Sales, Finance, and Legal
- Analyze publisher performance, trends, opportunities, and discrepancies within advertising campaigns
- Investigate traffic spikes and quality issues using click-level data and out-of-area, bot, and data-center checks
- Request and negotiate publisher credits using data-backed technical analyses
- Conduct click-rule and traffic-quality reviews and prepare dispute documentation
- Validate newly onboarded publishers with Trading before full activation
- Coordinate feed specifications and S2S tracking with Engineering; test setups and notify Trading of new publishers and minimum bids
- Set up, monitor, and reconcile target-CPA programs; negotiate caps and lookbacks and check budget and CPA performance daily
- Escalate tracking and reporting issues with Engineering and Product and identify product opportunities
- Confirm invoice accuracy, receipt of credits, and resolve payment discrepancies and disputes with Finance
- Maintain the monthly publisher payment-priority list
- Distribute performance feedback and maintain weekly views of publisher risks and opportunities for leadership
- Train publishers on product capabilities, policies, and expectations
- Provide Trading with partner capabilities to inform bidding and campaign optimization
- Deliver product feature and roadmap updates to publishers
- Maintain publisher reference materials, including minimum bids, content rules, and contacts
Requirements:
- 2+ years of experience in the jobs or job-advertising space with direct exposure to publisher relationships
- Understanding of how a pay-for-performance (PFP) jobs ecosystem works, including job flows, bidding strategies, bid logic, campaign optimization, and publisher ranking
- Hands-on experience managing advertising campaigns that include publisher traffic
- Ability to write or read SQL
- Experience with Excel, Looker, and Claude to interpret performance reports and make recommendations
- Working knowledge of conversion and click tracking, including server-to-server (S2S) tracking
- Ability to debug tracking issues alongside Engineering
- Experience negotiating credits, pricing, or bid floors
- Willingness to own external partnerships end to end, including performance accountability, commercial negotiations, and growth planning
- Ability to translate complex technical issues into clear, actionable language
- Comfort handling invoicing disputes and credit negotiations
- Working understanding of publisher legal agreements and compliance matters
- Strong communication and presentation skills
- History of cross-functional collaboration with Customer Success, Trading, Product, Engineering, Finance, and Leadership
- Ability to manage multiple relationships and follow-up threads in parallel
- Detail-oriented with strong operational follow-through
- Thorough understanding of, or ability to quickly learn, the JobGet ecosystem, product suite, and brands
- Confidence to advocate for publishers while enforcing JobGet’s performance standards
- Curious, accountable, and resilient; able to take ownership, move fast, and keep learning
Benefits:
- Purpose-driven organization
- Flexible time off
- Remote-first
- Flexible work hours; employees are in multiple time zones
- Medical and dental plans
- Parental leave
- Employee stock options
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