Relationship Manager
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Job Description
Alpha UK Relationship Manager supporting churches to run Alpha and expanding the charity’s church network across South West England. Delivering training, relationship management and regional growth initiatives.
Responsibilities:
- Serve as the primary contact for churches and Alpha leaders across the South West, including support for Alpha Youth
- Build and maintain strong relationships with churches running Alpha, ensuring they receive excellent support, training and resources
- Drive growth by engaging new churches, denominations and ministry networks, increasing the number of churches running Alpha across the region
- Reconnect with churches that have previously run Alpha and support them in relaunching courses
- Deliver a high level of church retention through proactive relationship management and ongoing engagement
- Facilitate and deliver regional Alpha training events, workshops and networking opportunities
- Represent Alpha at conferences, church gatherings and speaking engagements across the region
- Work collaboratively with Relationship Managers and Senior Relationship Managers to achieve regional objectives and growth targets
- Capture and share stories of guest transformation, church impact and regional growth
- Maintain accurate records and reporting through Salesforce and other shared platforms, ensuring effective data tracking and analysis
- Support regional administration, surveys, call campaigns and data-cleansing activities as required
- Participate fully in Alpha UK's rhythms of prayer, team meetings and quarterly gatherings
Requirements:
- Experience building and managing relationships with churches, ministries, customers, partners or stakeholders
- A passion for Alpha's vision and mission
- Excellent communication and presentation skills
- Confidence speaking at training events, conferences and church gatherings
- Strong organisational skills with the ability to manage multiple priorities independently
- Experience using CRM systems such as Salesforce or similar databases
- The ability to analyse information, identify opportunities and solve problems proactively
- A collaborative approach and willingness to contribute across a wider team
Benefits:
- 25 days annual leave (plus public holidays), which increases with length of service
- Pension scheme contributions
- Employee Assistance Programme for confidential support
- Medicash plan
- Enhanced maternity, paternity, adoption, and shared parental leave
- Access to training and development resources to help you grow in your role
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