Customer Marketing Manager

Posted 1hrs ago

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Job Description

Customer Marketing Manager driving wine and spirits growth through strategic account programs. Creating promotional activations, sales materials, and customer engagement initiatives for Palm Bay International.

Responsibilities:

  • Partner with National Accounts On Premise Sales Directors to identify, develop, and execute customer engagement and growth through promotional programming
  • Focus on critical accounts across on-premise channels, including dining, lodging, transportation, and entertainment
  • Partner with Strategic Accounts Off Premise Sales Directors to identify, develop, and execute customer marketing solutions, including programs and selling material
  • Focus on top regional chains and align activities with Palm Bay’s brand strategies and commercial goals
  • Collaborate across Sales, Brand Marketing, Business Intelligence, Finance, Creative Services, and Distributor Partners
  • Develop and execute insight-driven programs and activations aligned with brand and customer strategies
  • Identify and activate promotional materials that engage consumers and shoppers, measuring effectiveness through sales data and customer feedback
  • Partner with Business Intelligence to provide chain sales and distributor sales teams with tools and resources
  • Develop customized sales materials and presentations as a customer-facing subject matter expert on Palm Bay brands and marketing programs
  • Consult internally on national innovation and account specialty items to ensure successful launch and execution
  • Assist in planning and logistics for wine tastings, events, and activations
  • Liaise between brand and chain sales teams to maintain a constant flow of information
  • Measure and evaluate programming initiatives to inform optimization and spend efficiency

Requirements:

  • Bachelor’s Degree required
  • 5+ years of experience in sales or commercial marketing
  • Beverage Alcohol experience, including understanding of the on- and off-premise channels and their unique dynamics
  • Ability to develop strong cross-functional relationships while navigating and resolving interdepartmental challenges
  • Experience with syndicated data analysis
  • Ability to manage multiple priorities and projects in a fast-paced environment
  • Collaborative working style and comfort operating in ambiguity
  • Creative, strategic thinker with ability to translate data into actionable insights
  • Skilled presenter
  • Self-motivated with a sense of urgency
  • Anticipated travel up to 25%

Benefits:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(K)
  • Paid vacation
  • Personal time off
  • 11 paid company holidays