Delivery Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Delivery Director managing delivery quality and team performance for Adobe applications and cloud products. Responsible for staffing, oversight, and ensuring successful delivery to meet customer goals.
Responsibilities:
- Responsible for all delivery aspects such as productivity, quality, and milestone achievement
- Ensuring team members have access to the tools and materials they need to deliver in their day-to-day activities
- Ensure proper process and SDLC are being followed across all projects
- Serve as the ultimate point of escalation for the project team and the client
- Enforcement of company policy and architectural alignment
- Ensure career paths exist for individuals and work with them to make sure they are on the right paths to meet their personal goals
- Working with People Leaders and Mentors to ensure the robust development of all individuals
- Ability to coach and guide employees through career paths
- Ability to train and mentor direct managers as well as technical staff
- Ability to train and mentor development staff
- Proven ability to build, manage, and foster a team-oriented environment
- Align with Platform leadership and Operations on project resourcing and staffing needs
- Align with Estimation Manager on project estimations
- Review and sign off on SOWs and Change Orders as needed
- Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth
- Assist sales with technical support and strategic alignment
- Ability to inspire confidence in clients and provide leadership to implementation teams
- Strategic planning skills to help navigate internal and external customer requirements
- Ability to understand unique and complex business requirements and help develop plans to solve short and long term problems
Requirements:
- Minimum of 8-10 years' experience managing enterprise engagements
- 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization
- Experience at professional services company such as an agency or consulting firm
- Experience working in eCommerce / Digital Services
- Excellent leadership and management skills
- Excellent communication (written and oral) and interpersonal skills
- Proven ability to work creatively and analytically in a problem-solving environment
- Experience working on projects with Adobe applications
- Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms
- Experience with Adobe Experience Manager (AEM) or other CMS
- Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM
- Ability to communicate and document technical designs to both internal and external technical resources
- Capable of driving and defending design models and best practices
- Thorough and deep knowledge of the Software Development Life Cycle and Agile processes
- Bachelor’s degree, preferably in computer science and/or equivalent experience in development industry
Benefits:
- medical insurance
- dental insurance
- vision insurance
- life insurance
- disability
- paid time off
- 401(k)
Similar Jobs
Director, Technical Training
Director, Technical Training leading technical training programs for data center and critical infrastructure operations at Riot Platforms. Owning design, delivery, and management of technical training curricula and LMS.
Director, Operational Readiness
Director of Operational Readiness overseeing operational readiness for Riot's data center deployments. Ensuring readiness procedures and assessments are completed before customer go-live across multiple sites.
Maintenance Director
Maintenance Director responsible for supervising maintenance activities ensuring compliance and safety in senior living communities. Requires passion for working with seniors and prior leadership experience.
Director of Revenue Management
Director of Revenue Management at West Virginia University leading the Revenue Management unit within Enrollment Management. Overseeing financial account operations and ensuring compliance and strategic leadership.
Director – Quality
Director/Senior Director of Quality leading GxP activities for an oncology-focused company. Ensuring compliance and managing quality systems across commercial and clinical operations.
Director, Investor Relations
Director of Investor Relations at Root Insurance, transforming business results into investor communications. Collaborating with executive leadership to elevate Root's technology-driven insurance positioning.
Director, Audience Activation
Director responsible for audience activation and collaborating with leadership on strategic plans. Managing complex delivery models and ensuring high-quality execution across teams at Acxiom.
Senior Director, Client Strategy & Engagement
Senior Director designing comprehensive marketing programs that connect brand vision and local activation at Ansira. Leading strategic recommendations based on data insights across diverse ecosystems.
Director, Customer & Consumer Insights
Director of Customer & Consumer Insights ensuring data-driven understanding influences brand, growth, and product experiences at AG1. Leading insights initiatives across global markets and consumer experiences.
Senior Director – Strategic Partners
Director of Strategic Partners at TomTom responsible for partnerships to drive business growth. Developing strategies, monitoring performance, and collaborating with cross-functional teams.
Director of Workforce Transformation
Director of Workforce Transformation at Career Team enabling workforce development and collaboration with state leaders and local boards to redesign service models.
Director of Demand Gen, Organic
Director of Demand Generation at Sayari managing organic pipeline through SEO, LinkedIn, and social media. Focusing on building an expertise-driven demand generation strategy.
Product Consultant – Talent/HR Service Delivery, Assistant Director
Product Consultant shaping Talent/HR Service Delivery at EY through AI and automation. Leading design and deployment of global solutions for improved service delivery and employee experiences.
Business Services Delivery Director
Director of Business Services Delivery at Salesforce responsible for strategizing and executing transformational engagements. Fostering growth and optimizing client operations through strategic guidance.
Senior Director, Solutions Implementation
Senior Director managing AI-powered instructional solutions at Instruction Partners. Overseeing district implementations with a focus on improving educational outcomes for underrepresented student groups.
Executive Director, Solutions Implementation
Executive Director for Solutions Implementation at Instruction Partners driving AI-powered tools in education. Leading a team and strategic partnerships to enhance instructional outcomes nationally.
Regional Business Director, Multiple
Regional Business Director leading a high-performing sales team for Cristcot's U.S. product launch. Managing performance metrics and cross-functional collaboration for market success and compliance.
Director, Health Economics and Outcomes Research
Director, HEOR Product Lead for Cardiovascular Product at Novartis. Leading cross-functional medical and HEOR strategies to demonstrate value to stakeholders.
Director, Public Policy
Director of Public Policy developing and implementing strategies for Zillow's mission. Leading policy analysis, advocacy engagement, and operations management for effective real estate solutions.
Director, Technical Development, OEM
Director of Technical Development managing OEM technical resources and legislative updates delivery. Leading a team of developers while ensuring compliance and quality of support services.