Director of Business Development
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Job Description
Director of Business Development focusing on national and regional strategies in Canada for SERVPRO's insurance ecosystem. Leading brand, account management, and business development efforts.
Responsibilities:
- Lead national and regional business development strategy focused on insurance carriers, TPAs, independent adjusters, and brokers.
- Own the lifecycle of target accounts: identification, relationship development, onboarding, and long-term account success.
- Assist in developing and executing a national and regional business development strategy aligned to Canadian market conditions and organizational growth objectives.
- Maintain a high level of knowledge relating to the carrier initiatives and assist in system alignment.
- Manage revenue growth targets and ensure National Account coverage goals are met.
- Act as an ambassador of the SERVPRO brand within the Canadian insurance industry.
- Conduct structured quarterly and annual business reviews with key accounts to assess performance, growth opportunities, and program alignment.
- Serve as a bridge between national insurer relationships and franchise-level execution.
Requirements:
- Minimum 10+ years of progressive experience in business development, national accounts, or strategic sales within insurance, restoration, or related service industries.
- Deep understanding of the Canadian insurance claims environment and restoration economics.
- Demonstrated credibility and effectiveness when working with insurer stakeholders.
- Experience within franchise, distributed, or multi-unit business models preferred.
- Proficiency with software commonly used in the insurance and restoration industries.
- Strong core competencies including strategic selling, commercial negotiation, executive presence, relationship-based influence, data-driven pipeline and performance management, persuasive communication, presentation skills, and a high degree of accountability and execution discipline.
Benefits:
- Company profit sharing plan
- Generous paid time-off and paid holidays
- Paid parental leave
- Employee Resource Groups
- Personal and professional development program
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