Director, Strategic Account Sales
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Job Description
Director of Strategic Account Sales at Covetrus guiding a team in veterinary partnerships. Driving growth and managing key accounts with strategic planning and collaboration.
Responsibilities:
- Lead and develop the SAE and VRM team in building and sustaining strong customer relationships, identifying client needs, and delivering enhanced relationship management that drives sales, gross profit, and compliance.
- Create a P&L strategy and take ownership for regional growth within your book of business.
- Coach and mentor SAEs to strengthen their sales techniques and strategic account management capabilities.
- Establish and track KPIs, sales targets, and performance metrics to ensure consistent growth and profitability.
- Guide the team in creating and executing activation and pull-through strategies.
- Ensure SAEs and VRMs collaborate cross-functionally with internal Covetrus stakeholders to deliver value across products, services, and operations.
- Serve as a liaison between customers and internal teams by clearly communicating activation and pull-through strategies to ensure alignment and execution.
- Attend customer meetings - both in-person and virtual - alongside SAEs and VRMs to reinforce the importance of long-term client relationships.
- Identify growth opportunities and develop tailored solutions to meet evolving client needs.
- Oversee and manage the RFP process, lead renewal discussions, and support the execution of broader strategic objectives.
- Develop and implement strategic account business plans through SAEs, incorporating growth objectives and Covetrus priorities (e.g., customer retention, financial performance).
Requirements:
- Bachelor’s degree in business, Communications, or a related field - or equivalent experience - required.
- 10+ years of sales leadership experience, preferably within the veterinary industry.
- Proven ability to lead teams, align with Covetrus’ strategic objectives, and cultivate a high-performance culture through effective coaching.
- Strong cross-functional collaboration skills, including experience working with C-suite executives and managing strategic accounts.
- Ability to support the team in developing impactful strategic account plans and Quarterly Business Reviews (QBRs).
- Demonstrated success in communicating and executing strategic priorities.
- Strong coaching mindset with a structured approach to sales leadership and excellent communication skills.
- Expertise in talent development, pipeline management, customer relationship management, and sales best practices.
- Proficient in Salesforce for account classification, territory management, and campaign execution.
Benefits:
- 401k savings & company match
- Paid time off
- Paid holidays
- Maternity leave
- Parental leave
- Military leave
- Other leaves of absence
- Health, dental, and vision benefits
- Health savings accounts
- Flexible spending accounts
- Life & disability benefits
- Identity theft protection
- Pet insurance
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