Executive Director, Technology Product Management
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Job Description
Head of Product leading the technology transformation of JLL’s Loan Servicing business line. Overseeing tech strategy and product development to improve digital approaches in the industry.
Responsibilities:
- Creating and establishing the product vision for this business line and ensuring alignment with business objectives
- Assessing the current state of products, identifying ways to transform existing solutions while thinking through innovative new solutions that need to be built or bought
- Establishing, aligning and tracking KPIs to ensure that technology investments in this area achieve the impact and ROI expected
- Identifying and implementing the most suitable vendor solutions, through a transparent and rigorous approach, which includes putting together RFPs and managing the selection process
- Working closely with the Engineering team on in-house product development to deliver high quality tech products that address the business’s needs
- Championing the voice of the user and establishing forums for feedback from the business
- Partnering with business leaders and key stakeholders and representing technology in relevant internal and external forums
- Influencing and negotiating with vendors to obtain the best quality products and service, as well as favourable terms, and holding them to account
- Developing relationships with key industry partners in agency lending, such as Fannie Mae and Freddie Mac, and engaging with them regularly on technology
- Staying connected to the broader technology organization, within Capital Markets and across JLL, and identifying opportunities to leverage existing products
Requirements:
- Bachelor’s or master’s degree, preferably in a technical or finance/business-related discipline
- 10+ years of relevant product management experience, including implementing and managing vendor systems, as well as developing and launching products
- Experience driving product vision and execution, creating product roadmaps, aligning and reporting on KPIs
- Strong user focus and ability to understand business needs and translate the voice of the user into product strategy
- Track record of leading the successful implementation and roll-out of large, mission-critical systems
- Demonstrable strength in managing senior stakeholders and driving alignment
- Effective collaboration with business, technology, vendors and industry partners
- Ability to navigate ambiguity and solve problems
- Commitment to excellence
Benefits:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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