Senior Product Manager, Hardware
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Job Description
Senior Hardware Product Manager responsible for developing new features for robotic fleet. Collaborating with cross-functional teams to optimize robotic delivery systems in the United States.
Responsibilities:
- Set the direction for target hardware feature capabilities, enhancements and partner integrations to improve service efficiency, scalability and experience.
- Work closely with engineering teams to make trade offs between time to market, scalability, and safeguard against likely gotchas. Craft actionable requirements that capture business opportunities and operational pain points. Deep dive into our hardware design and architecture to support engineering and write user acceptance criteria that accelerate QA for any new or refined feature.
- Facilitate data gathering for key issues priority and focus, tracking back to OKRs and KPIs
- Define key performance metrics, analyze production performance, and be the go-to for the performance of the target hardware features.
- Collaborate with legal, security, and compliance teams to meet industry standards and scale integrations.
- Serve as the key interface between Serve Robotics and partner technical teams, providing guidance on what is feasible and ensuring successful integration and alignment with product goals.
Requirements:
- Bachelors degree or another equivalent engineering discipline
- 5+ years of product management experience, with a proven track record of shipping HW features or features at the intersection of HW and SW or products and experience optimizing post-launch.
- Experience working with multiple partners, resolving conflicting requirements and priorities and negotiating for solutions that lead to a successful partnership
- Demonstrated ability to lead external partner integrations with a strong technical focus.
- Excellent product judgment, with the ability to balance customer needs, business goals, and technical feasibility.
- Strong communication and collaboration skills, with experience managing relationships across technical and non-technical stakeholders.
- Experience with mechanical, electrical, firmware and SW interface work, systems integration, testing and QA.
Benefits:
- Compensation may vary depending on location, experience, and role alignment.
- Offers Equity
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