Field Service Representative
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Job Description
Crop Field Service Representative growing RCIS crop insurance business across Virginia, Maryland, and Delaware. Supporting agents through sales, product education, training, compliance, and portfolio management.
Responsibilities:
- Deliver profitable growth through selling a broad and differentiated suite of solutions and managing the existing portfolio
- Develop knowledge of agents’ business models and create business plans that optimize opportunities aligned with growth strategies
- Lead and manage agent and customer value propositions to deliver profitable growth
- Retain business and grow market share in the assigned territory by enhancing the customer experience for RCIS agents
- Educate agents on RCIS products and advise them on marketing products to customers and growing their business
- Identify new or enhanced products and services to support agencies
- Identify training needs and lead training agents on RCIS products and software
- Coordinate and present at agent training meetings
- Identify and analyze processing and servicing issues, recommend solutions, and collaborate with departments toward resolution
- Ensure agents comply with regulatory requirements and help establish quality control processes
- Provide subject matter expertise and assist in developing SOPs
Requirements:
- Bachelor’s Degree and 6 or more years of experience in the Sales area, OR High School Diploma or Equivalent and 8 or more years of experience in the Sales area, OR Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Sales area
- Insurance industry experience preferred
- Strong verbal and written communication skills preferred
- Must live in the assigned territory of Virginia, Maryland, or Delaware
- Estimated travel is 50%
- Employment sponsorship is not offered
Benefits:
- Short-term incentive bonus eligibility set at 15%
- Competitive pay
- Comprehensive benefits for employees and their families
- Growth, inclusion, and a supportive environment
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