Healthcare Sales
Posted 6hrs ago
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Job Description
Healthcare sales specialist for TP, making outbound calls to Medicare-eligible customers. Explaining plan options and transferring qualified callers to licensed sales agents.
Responsibilities:
- Serve as a primary point of contact for clients
- Manage inbound and outbound communications
- Utilize web-based tools to resolve inquiries and provide a positive customer experience
- Make outbound calls from qualified leads to Medicare-eligible customers interested in plan options
- Assist customers in transferring to a licensed sales agent for their area
- Ask required questions using the call script
- Utilize rebuttals to overcome caller objections
- Explain the benefits of plan options during open enrollment
- Meet transfer targets
- Appropriately disposition each call
Requirements:
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems
- General knowledge of Windows-based systems
- Dedicated workspace near router for hardwired Ethernet connection
- Internet minimum 15 Mbps download/10 Mbps upload, ISP under 50ms
- Internet connection cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
- Proof of internet speed required
- Weekend required
- Sales background preferred but not required
- Customer service and/or sales experience preferred
- College degree preferred but not required
- Strong communication, listening, analytical, organizational, problem-solving, and critical thinking skills
- Ability to collaborate with team members, supervisors, and support departments
- Ability to prioritize tasks and work well under pressure
- Ability to work within a structured schedule with a variety of shifts
Benefits:
- Medical, vision, and dental health benefits
- Employment Assistance Programs
- Health and personal time off (HPT)
- Leave programs as eligible
- Competitive 401(k) plans
- Life insurance
- Supplemental medical coverage
- Critical care insurance
- Pet insurance
- FSA plans
- Retailer discounts
- Career advancement opportunities
- Inclusive and diverse workplace culture
- Support for active-duty service members, veterans, and military families



















