HR Manager
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Job Description
HR Manager at Maker Lab creating and managing employee relations-focused processes in a talent-centric marketing agency. Collaborating with operations, talent, and HR teams for organizational success.
Responsibilities:
- Partner with the operations team, HR, Talent Acquisition and Business/Finance Ops teams throughout all the relevant employee relational and operational touchpoints.
- Handle all aspects of HR duties, being a point of contact for general HR-related queries.
- Fully dedicated to ensuring a positive talent and employee experience through all employee journeys, from onboarding to offboarding processes (talent conversations, talent hardware and email setup, talent feedback, etc).
- Managing HR Analytics, being a point person to drive reporting (headcount, attrition, retention), analytics and suggestions around metrics.
- Establish, execute and maintain internal HR processes and policy portals while continuously changing the infrastructure, programmes and initiatives.
- Owning and managing all talent aspects of a talent lifecycle (e.g., - inquiries, including expenses process, office-related access, leave entitlement, talent benefits, etc.)
- Assist with employee-related applications, including but not limited to work passes, contract preparation and start date synergies.
- Ensure legal compliance by monitoring and implementing applicable resources aligned with the government requirements.
- Adhoc support may be needed across various Operations, HR and Talent matters.
Requirements:
- At least 6+ years of experience as a HR Generalist or HR/Talent/People Ops Specialist
- Experience setting up, implementing and communicating processes and SOPs with committed accountability to quick turnarounds when juggling competing priorities.
- Strong HRIS knowledge, a subject matter expert to be able to implement changes and own all aspects in relation to our HRIS.
- Strong knowledge of HR operational practices and a decent understanding of HR-related regulations, policies and compliances across APAC.
- Strong communication skills for regular verbal and written communication across the company.
- A sense of ownership and pride in your performance and its impact on the company’s success by not letting the BAU distract you from success.
- Hyper-organised and able to take initiative when bringing solutions to the table.
- Positive mindset, critical thinker with problem-solving skills, requiring little supervision.
- Exceptional verbal and written English communication and presentation skills.
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