Senior Field HRBP
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Job Description
HR Business Partner providing strategic advice and support for Insomnia Cookies' Central and West Coast organizations. Focusing on people strategies that drive performance, engagement, and retention.
Responsibilities:
- Partner closely with Regional Directors and Field Operations leaders to align people strategies with business goals and growth plans.
- Translate business needs into actionable HR solutions through workforce planning, organizational design, succession planning, and leadership development across the region.
- Use data and insights to identify trends, risks, and opportunities related to engagement, retention, performance, and talent gaps.
- Act as a subject matter expert and escalation point for complex employee relations matters, including performance management, corrective action, investigations, and terminations.
- Coach and influence field leaders on effective people management practices, difficult conversations, and risk mitigation.
- Oversee and conduct internal investigations, ensuring fair, consistent, and compliant outcomes with thorough documentation.
- Coach and influence field leaders to be confident, effective people managers who live our values.
- Partner with Talent and Operations teams to support hiring, onboarding, and retention strategies across the region.
- Drive engagement initiatives that strengthen connection, culture, and belonging for field teams.
- Lead or support regional employee engagement initiatives, including survey execution, analysis, action planning, and leader enablement.
- Champion Insomnia Cookies’ culture and values efforts across the field organization.
- Provide guidance to leaders on compensation decisions, job leveling, promotions, and performance-based rewards within established frameworks.
- Partner with the People Team on benefits administration, program enhancements, and communication strategies that support field employees.
- Support operationalization of learning and development programs in the field.
- Identify trends in turnover, compensation competitiveness, and engagement, and recommend targeted solutions.
- Ensure compliance with federal, state, and local employment laws across multiple jurisdictions, including wage and hour laws, Fair Work Week, FMLA, OSHA, EEO, and ADA.
- Stay ahead of employment law changes and HR best practices, advising leaders on implications and solutions.
- Promote consistent, compliant, and people-first practices across all locations.
- Partner closely with the broader People Team to drive consistency, scale best practices, and support enterprise-wide initiatives.
- Perform other duties as needed in support of the People Team and business objectives.
Requirements:
- 8-10 years of progressive HR experience, with significant time supporting field-based, multi-unit, retail, restaurant, or hospitality teams.
- Proven experience partnering with senior leaders and influencing outcomes without direct authority.
- Strong business acumen with the ability to connect people initiatives to operational outcomes.
- Strong employee relations expertise and the ability to navigate complex, high-stakes situations with confidence and care.
- A business-minded, data-informed approach to problem-solving.
- Excellent communication skills and the ability to build trust quickly with leaders and teams at all levels.
- Comfort working independently in a field-based role while staying deeply connected to a collaborative People Team.
- High integrity, discretion, and a genuine passion for people and culture.
- Highly organized with the ability to manage competing priorities in a fast-paced, growth-oriented organization.
- Thorough knowledge of employment-related laws and regulations, particularly California.
- Proficiency with Microsoft Office Suite.
- Proficiency with or the ability to quickly learn the organization’s HRIS system.
- Ability to travel up to 50%.
Benefits:
- 4 day work week!! (yupp, we get every Friday off)
- Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans
- 401K with contribution match
- 3 weeks paid vacation plus 2 paid Insomnia personal wellness days
- Relaxed, fun, come as you are office culture
- Free cookies, branded swag and so much more!
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