Implementation Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Implementation Manager leading installations of Premier healthcare products, managing the team and ensuring successful client projects. Focuses on communication, resource allocation, and client meetings.
Responsibilities:
- The Implementation Manager is a leader who motivates and manages the team that installs Premier products
- Coordinates internal services dependencies and customer dependencies to ensure that a customer implementation is successful
- Facilitates communication between the client and internal team
- Manages issues and is responsible for final decisions related to project success
- Determines resource allocation and defines project plans
- Provides member support by answering questions and troubleshooting issues about data accuracy
- Identifies problems and resolutions, manages change throughout the projects
- Coordinates regular client meetings and training sessions
- Escalates and prioritizes important technological issues on behalf of the client to facilitate resolution
Requirements:
- 5 or more years of relevant experience in the healthcare industry
- Ability to troubleshoot technical issues and own their resolutions
- Ability to manage multiple client relationships simultaneously
- Ability to interact well with customers / strong customer support ethic
- Ability to effectively communicate complex problems internally and externally
- Proven success in information systems implementation and support
- Prior experience implementing or supporting the Epic or Cerner software systems (e.g. Epic certification, Cerner clinical application build, etc.)
- Prior experience implementing products with AI-driven models
- Prior experience in Hospital and/or Professional Billing, Claims, or Revenue Cycle
- Clinical experience (RN, MA, etc.) a plus
- Bachelor’s Degree
Benefits:
- Health, dental, vision, life and disability insurance
- 401k retirement program
- Paid time off
- Participation in Premier’s employee incentive plans
- Tuition reimbursement and professional development opportunities
Similar Jobs
Implementations Engineer
Technical and operational owner for onboarding merchants at Portless. Ensuring seamless integration and operational readiness for global logistics success.
Senior Financial Implementation Consultant – Healthcare
Senior Financial Implementation Consultant implementing financial solutions in healthcare with Workday expertise. Collaborating with teams for effective project delivery and customer satisfaction.
Strategy Implementation Manager
Manager overseeing implementation of strategic initiatives within Pro customer segment at Advance Auto Parts. Collaborating with stakeholders to ensure successful rollout and continuous improvement of programs.
Implementation Specialist
Implementation Specialist at Interra Health guiding customers through product onboarding and setup post-sale. Key role in ensuring customer success with technical integrations and project management.
Implementation Manager
Implementation Manager overseeing go-lives for value-based care organizations at Fold Health, managing the implementation lifecycle and ensuring customer adoption.
Junior Implementation Specialist
Implementation Specialist assisting new customers with the PEX platform onboarding. Focused on execution, learning, and building strong operational foundations.
Implementation Manager I – Voluntary Benefits
Implementation Manager managing the onboarding process for Employee Benefits customers at The Standard. Leading customer transitions from sold case to installation with focus on service and support.
Implementation Specialist
Implementation Specialist onboarding new customers onto Paubox products for HIPAA compliant communication. Collaborating with customers via Zoom for DNS updates and email routing changes.
Senior Implementation Consultant
Senior ERP Implementation Consultant at LINQ, guiding K-12 districts through full lifecycle software implementation. Leveraging expertise in finance and HR processes to ensure successful project delivery.
Clinical Implementation Specialist, Hospital
Clinical Implementation Specialist coordinating post-sale training and education for ZOLL medical products. Building strong customer relationships and ensuring effective utilization in hospital settings.
Implementation Consultant
Implementation Consultant responsible for configuring client systems and ensuring successful project delivery at Foundant. Collaborating with project leads and clients to enhance impact management software.
Senior Resource Planning Representative – Client Implementation
Senior Representative managing inventory and workflow distribution at Cigna with a focus on operational efficiency and performance metrics. Collaborating with teams to ensure smooth implementation processes.
Implementation Specialist
Implementation Specialist leading onboarding and deployment of Nox Connect sleep solutions across health systems. Managing client relationships and ensuring high-quality implementation experiences.
Implementation Consultant
Implementation Consultant at Espresa, transforming personal benefits for HR teams and employees. Leading onboarding and relationship building for client success in benefits programs.
Implementation Specialist – DocAccess
Implementation Specialist at CivicPlus responsible for onboarding new customers and training new users for effective product use. Facilitating customer transitions with a focus on satisfaction and engagement.
Implementation Manager
Implementation Manager managing deployment of education funding programs effectively at Odyssey. Ensuring customer success through strong partnerships and technical solutions.
Digital Implementation Manager
Sr Services Manager overseeing digital implementation services for healthcare enterprise imaging solutions. Leading a team delivering workflow assessments and ensuring customer satisfaction in radiology and cardiology departments.
Implementation Engineer
Implementation Engineer delivering customized computer vision solutions, working closely with clients and the engineering team to ensure successful integrations. Engaging variety of challenges in a hands-on technical role.
Implementation Consultant
Implementation Consultant supporting capital projects in oil and gas facilities. Building relationships and guiding teams to achieve performance improvements in Perth, Australia region.
Implementation Consultant
Implementation Consultant at Radicle Health ensuring smooth customer onboarding. Focus on project execution and customer satisfaction through software solutions.