Inbound Sales Agent
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Job Description
Inbound Sales Agent answering UK business enquiries and converting prospects into sales. Managing calls, chats, emails, orders, CRM records, and conversion targets remotely from South Africa.
Responsibilities:
- Answer inbound calls, chats and emails from prospects
- Qualify customer needs and recommend the right product or service
- Quote, close sales and process orders accurately
- Log every conversation and follow-up in the CRM
- Hit weekly conversion and response-time targets
- Work UK hours, 09:00–17:00 UK time (11:00–19:00 SAST)
- Use modern, cloud-based tools while working from home
- Support prospects as the first voice they hear when contacting the UK business
Requirements:
- Experience in inbound sales, telesales or customer service
- Experience with a CRM such as HubSpot or Zoho
- Clear, friendly spoken and written English
- Comfort working to targets
- A reliable laptop and stable fibre connection
- Experience selling to UK customers (nice to have)
- Familiarity with a VoIP dialler such as Aircall (nice to have)
- Experience handling live chat (nice to have)
Benefits:
- Full-time, 100% remote role
- Clear onboarding and support
- Work with a friendly UK team
- Work with modern, cloud-based tools
- Recruitment team support from application through to first day
- Stable remote career with a UK employer
- Work from home with existing equipment
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