Inside Sales, Government Accounts – Renewal
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Job Description
Inside Sales representative managing and growing government accounts at Pitney Bowes. Responsible for generating sales through outbound calls without cold calling to ensure client satisfaction and business retention.
Responsibilities:
- Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
- Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
- Work with decision maker to address current needs, resolve issues related to their existing lease agreements, or right size solutions
- Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
- Partner with internal teams to resolve all errors and client escalations
- Identify and implement changes needed to improve performance
- Raise the bar for yourself, your team, and the client
Requirements:
- Preferred experience working with Government, NGO, Non-Profit accounts
- 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products, and services
- Ability to overcome objections effectively to close the sale
- History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
- Confidently initiate outbound sales calls
- Mastery of Customer Relationship Management (CRM) tools - i.e. Sales Force, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting
Benefits:
- Provide the opportunity to grow and develop your career
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally (PB Live Well)
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