Inside Sales Representative
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Job Description
Inside Sales Representative maximizing value across scientific customers with a focus on sequencing services. Collaborating with sales teams to shape business growth in biotech research.
Responsibilities:
- Own, manage and develop a portfolio of prospective and existing accounts, managing each account end to end from initial outreach through opportunity close.
- Proactively identify, research, and source new customers, including labs, researchers, and institutions through outbound prospecting, CRM-driven workflows, and collaboration with Marketing initiatives.
- Apply disciplined account prioritization across your book of business, dynamically allocating time and effort based on account potential, engagement signals, usage patterns, and likelihood to convert.
- Conduct consultative discovery conversations with scientists, lab leaders, and procurement stakeholders to understand research needs, workflows, and purchasing intent.
- Qualify opportunities and manage the full sales cycle, including effectively positioning Plasmidsaurus’s services, addressing objections, and closing business.
- Drive repeat purchases and expansion within owned accounts, increasing account value through service adoption and ongoing engagement.
- Execute structured, value-based handoffs to Account Executives or Account Management when accounts reach defined thresholds of usage, complexity, or strategic importance.
- Maintain accurate and timely CRM records, including lead progression, opportunity management, activity tracking, and forecasting to support predictable growth.
- Collaborate closely with Account Executives, Technical Sales Specialists, Customer Success, and Marketing to ensure aligned messaging, effective handoffs, and a strong end-to-end customer experience.
- Partner with Sales leadership to help define and refine Inside Sales processes, including prospecting strategies, account segmentation, prioritization frameworks, and performance metrics as the function scales.
Requirements:
- Bachelor’s degree in Biology, Life Sciences, or a related scientific discipline (or equivalent practical experience).
- Prior successful inside sales experience.
- Field sales or territory-based sales experience, with interest in applying those skills and continuing to develop in an inside sales role.
- Technical support experience that included meaningful customer-facing responsibilities, which might include field applications, technical sales support, customer success, or scientific support.
- Experience engaging customers in a revenue-adjacent or quota-influenced environment, with exposure to opportunity qualification, pipeline management, or closing motions.
- Familiarity with CRM systems (e.g., HubSpot, Salesforce) and sales or prospecting tools, or demonstrated ability to quickly learn and adopt new commercial systems.
Benefits:
- We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives.
- Team members who love to learn and collaborate in an inclusive environment will thrive with us.
- We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- If you need additional accommodations to feel comfortable during your interview process, please let us know at [email protected].
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