Inside Sales Specialist – DTC/Primary Care
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Job Description
Inside Sales Representative at Insulet, facilitating smooth transitions to Omnipod insulin delivery for customers. Educating clients while achieving sales goals and enhancing customer experience.
Responsibilities:
- Achievement of agreed business goals on a quarterly, semester & annual basis
- Contacting prospective leads by phone and email – who have expressed an interest in the OmniPod System
- Deliver an exceptional customer experience by demonstrating a thorough understanding of how Insulet’s products are used including the benefits of the product, answer customer’s inquiries about the OmniPod product and competitive comparisons
- Supporting customers as they transition onto the Omnipod System – ensuring a smooth transition from their present treatment to Omnipod
- Interact with new customers on Omnipod product to ensure satisfaction and understanding of our product and after sales customer care
- Support existing Omnipod customers who may have taken a break from using our products or be coming up to the end of funding to ensure retention on Omnipod products
- Collaborate with internal stakeholders to feedback customer insights and help support a culture of continuous improvement
- Perform a broad range of complex and challenging sales and service-related duties and administrative tasks.
Requirements:
- Degree or equivalent relevant experience
- Demonstrated previous Inside Sales experience - ideally in medical devices, healthcare or similar competitive, fast-paced markets
- Fluent in English (mandatory)
Benefits:
- Competitive salary
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
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