Key Account Manager – Casino Gaming
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Job Description
Key Account Manager driving business growth in Casino Gaming industry focusing on managing key accounts. Expanding opportunities and delivering COTS/ODM computing solutions tailored to gaming applications.
Responsibilities:
- Develop and execute customer engagement strategies to maximize ADLINK's value proposition for key customers in the Casino Gaming industry across the Americas, focusing on slot machines, table games, player tracking, digital signage, kiosks, and related gaming technologies.
- Identify and target leading gaming OEMs, system integrators, and technology providers in the Americas, aligning ADLINK’s COTS/ODM domain-focused solutions with their product development and regulatory requirements.
- Build and manage a robust sales pipeline, consistently achieving or exceeding revenue targets by driving new opportunities and expanding existing key accounts.
- Establish strategic partnerships with casino gaming manufacturers and technology providers, ensuring ADLINK’s embedded computing solutions are integrated into their next-generation gaming platforms.
- Develop and execute account plans to strengthen relationships with key customers in the Americas, especially in gaming hardware, software, and operational technologies.
- Align ADLINK’s computing solutions with industry trends such as AI-driven gaming, edge computing, compliance-driven hardware, and immersive digital experiences.
- Serve as the primary business contact to the key customers ensuring seamless collaboration and proactive support.
- Negotiate and manage Master Supplier Agreements with strategic gaming accounts.
- Work cross-functionally with Sales Operations, Marketing, and Technical Program Management teams to drive customer success.
- Travel domestically within the Americas, including overnight trips, to visit key gaming customers, attend industry tradeshows (e.g., G2E, NIGA), and participate in major gaming technology events.
Requirements:
- Bachelor's degree in Business Administration or a related field or equivalent training and/or experience working in the high technology industry with knowledge of essential market strategy planning.
- At least 5+ years of technical background and solid track sales track record within the Smart Manufacturing, Logistic Automation (Machine Vision), and Test and Measurement related fields.
- A successful track record of selling complex hardware solutions to COTS and ODM customers.
- Capacity to manage a mix of strategic and proactive account activities, having demonstrated the ability of uncovering, qualifying, developing, and closing new accounts.
- Professional, detail-oriented and coachable with polished verbal, written and presentation skills.
- Excellent communication and negotiation skills.
- Extremely proactive, highly organized, with proven ability multi-task in a challenging environment and keep accurate pipeline and forecast updated for management.
- Self-starter, team player, positive attitude and the ability perform with high levels of autonomy and self-direction.
- Customer-centric, consultative and a passion for excellence in sales and service.
- A hunter mentality with proven track record of prospecting and closing new business at new accounts.
- Highly competitive, ramp quickly and extremely adaptive.
- Accountable and able to manage all aspects of the sales cycle.
Benefits:
- Medical, Dental, and Vision Insurance.
- Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
- 401k retirement plan.
- HSA, Health Care FSA and Dependent Care FSA.
- Vacation and Sick Leave.
- Paid holidays and floating holidays.
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