Key Account Manager
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Job Description
Key Account Manager expanding Solenis cleaning, food safety, and sanitation solutions for Colorado retail and food service customers. Driving strategic accounts, new business, customer training, and revenue growth.
Responsibilities:
- Develop and maintain strong relationships with existing customers through regular engagement, business reviews, and strategic account planning
- Increase account penetration, customer loyalty, and revenue growth by identifying opportunities to improve current programs and introduce new solutions
- Engage customers at all organizational levels to align business goals, review performance metrics, and communicate industry trends, new products, and innovations
- Generate new business opportunities through prospecting, networking, partner collaboration, lead generation campaigns, and social selling strategies
- Achieve sales and profitability targets through customer acquisition, retention, and account expansion
- Identify, present, and close multi-product solutions through demonstrations, presentations, and training programs
- Provide ongoing customer support and training across customer locations to ensure program success and adoption
- Collaborate with internal sales, marketing, technical, and support teams to deliver value-driven solutions and maximize customer satisfaction
- Maintain accurate forecasting, budgeting, CRM updates, expense reporting, and other administrative responsibilities
- Comply with all company safety policies and utilize appropriate personal protective equipment (PPE)
Requirements:
- Proven success in strategic account management and business development
- Experience in commercial cleaning applications, chemical sales, and food service
- Strong understanding of retail and food service operations
- Knowledge of food safety programs and compliance requirements
- Proficiency in data analysis, business reviews, and customer performance reporting
- Excellent communication, presentation, and relationship-building skills
- Ability to influence stakeholders from executive leadership to frontline operations
- Bachelor’s degree or equivalent work experience
- Experience with Microsoft Office products and Salesforce CRM
- Ability to travel overnight, 30-50%
- Must have a valid driver's license and acceptable Motor Vehicle Record
- Ability to lift up to 50lbs
Benefits:
- Full benefits package, including medical, dental and vision coverage from your first day
- 401(k) with company matching
- Company vehicle
- Learning and development opportunities
- Paid time off, holidays, sick time
- Discretionary bonuses
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