Senior Manager, Regional Account Management
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Regional Account Manager overseeing regional and global travel accounts for BCD, a business travel services company. Driving retention, growth, financial performance, and operational excellence.
Responsibilities:
- Manage and grow relationships with assigned regional and global client accounts
- Ensure client retention, satisfaction, and achievement of contractual commitments
- Develop and execute regional business plans aligned with global account strategies
- Monitor account performance, financial results, SLAs, and KPIs
- Lead quarterly business reviews and present performance insights to clients
- Identify opportunities to increase revenue through upselling and cross-selling
- Support regional implementation of new business and program enhancements
- Collaborate with internal teams, partners, and affiliates to ensure service excellence
- Manage regional reporting, operational escalations, and business continuity planning
- Provide leadership, coaching, and development support to account team members where applicable
Requirements:
- Minimum 5 years' experience managing regional or global travel programs across multiple markets
- Proven experience in an outsourced travel management role
- Strong understanding of business travel operations and account management
- Proven ability to build and maintain senior stakeholder relationships
- Strong commercial and financial acumen
- Experience working with SLAs, KPIs, and client performance reporting
- Excellent communication, presentation, and negotiation skills
- Strong problem-solving and project management capabilities
- Fluent in business English
- Ability to travel domestically and internationally when required
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
Similar Jobs
Global Partnerships Manager
Global Partnerships Manager growing sponsorship revenue and strategic partnerships for PBR, the world’s premier bull riding organization. Managing sponsors, sales pipelines, proposals, and commercial assets.
Bilingual, Spanish Mid-Market Account Manager
Bilingual Mid-Market Account Manager expanding LATAM customer accounts for MaintainX, a mobile-first industrial work execution platform. Managing renewals, product demonstrations, and revenue growth.
Mid-Market Account Manager
Gestionnaire de comptes gérant renouvellements, expansions et ventes B2B intermarché chez MaintainX. Plateforme mobile aidant les équipes industrielles à maintenir le monde physique en fonctionnement.
Direct Sales Account Manager
Account Manager growing Wella’s professional beauty brands across Boston and Rhode Island. Acquiring salons, expanding customer relationships, and delivering territory sales targets.
Public Relations Manager
Public Relations Manager shaping Seismic’s B2B go-to-market story through PR, executive visibility, awards and research. Managing agency partnerships and media opportunities across the United States.
Account Manager
Account Manager driving sales growth for Neat’s video collaboration devices and experiences in Canberra. Identifying customers, developing territory strategy, and scaling new business.
Enterprise Account Manager
Enterprise Account Manager expanding Iron Mountain’s IT asset lifecycle solutions across enterprise accounts. Driving executive relationships, complex sales cycles, and revenue growth.
Associate Relationship Manager – Manufacturing
Associate Relationship Manager supporting manufacturing vendor relationships at digital-first Axos Bank. Coordinating financing applications, pipelines, onboarding, quotes, and customer communications.
Account Manager
Account Manager leading WinField United agricultural owner relationships and account plans in Western Kansas. Delivering crop, seed, services, pricing, and portfolio solutions while driving profitable sales.
Key Account Manager
Key Account Manager developing illycaffè’s coffee business across Sicily. Managing GDO customers and coordinating seven Specialty Retail agents.
Account Manager
Account Manager selling Agilent Technologies products to Japanese end-user customers. Managing sales territories, strategic partners, lead generation, and long-term customer relationships.
Junior Partner Account Manager – Spanish, English, Russian
Junior Partner Account Manager supporting Social Discovery Group’s social discovery platforms through multilingual partner management. Analyzing performance, managing Bitrix CRM requests, and improving quality operations.
Senior Key Account Manager – Modern Trade
Key Account Manager bei yfood, Deutschlands Smart-Food-Marktführer, betreut strategische Handelskunden. Steuerung von Umsatz, Distribution, Preisstrategien und Kundenbeziehungen im bundesweiten Remote-Modell.
Account Manager, Medical
Account Manager growing strategic pharmaceutical and healthcare packaging accounts for Amcor. Driving customer partnerships, commercial growth, negotiations, and profitability across the UK and Ireland.
Account Manager, Medical Microsurgery
Account Manager selling Leica medical microsurgery solutions to hospitals and clinics across southern Germany. Driving key accounts, market growth, and adoption of advanced surgical microscopy.
Territory Account Manager
Territory Account Manager owning Indonesia revenue growth for Extreme Networks, a cloud-driven networking and security company. Managing direct sales, distributors, channel partners, forecasting, and strategic accounts.
Key Account Manager – Event Agency
Key Account Manager growing strategic North American client accounts for egg, an events and experiences agency. Driving partnerships, revenue, negotiations, and new business.
Key Account Manager – Severe Asthma, CRSwNP
Key Account Manager für Asthma- und CRSwNP-Therapien bei AstraZeneca, einem forschenden Pharmaunternehmen. Betreuung von Ärzt:innen, Kliniken und Gesundheitsentscheidern im österreichischen Außendienstgebiet.
Educational Advisor – CTY Strategic Prog., Partnerships
Educational Advisor guiding Johns Hopkins CTY high school scholars through academic planning, college admissions, testing, and scholarships. Managing individualized advising and mentorship for a nationwide virtual program.
Territory Manager
Territory Manager driving Western U.S. sales for Fujifilm broadcast lenses and cinema cameras. Expanding channels, supporting customers, and exceeding regional revenue targets.