Key Account Manager – Financial Institutions
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Job Description
Key Account Manager responsible for managing financial institution clients at Convera. Focus on sales growth and client satisfaction in a remote position.
Responsibilities:
- Manage relationships with key clients in the Financial Institution sector.
- Assess clients’ needs and determine opportunities for growth.
- Execute a quarterly plan in collaboration with the customer.
- Achieve revenue targets through cross-selling and upselling initiatives.
- Monitor and achieve retention targets.
- Maintain accurate sales forecasting techniques and KPI reporting.
- Identify at-risk clients and build appropriate escalation points.
- Share best practices and trends with the KAM team.
Requirements:
- Demonstrated success in an Account Management role, preferably in the financial services, or fintech sector and worked with regulated financial institutions.
- Exposure to the foreign exchange industry is desirable
- Experience in managing relationships with and driving revenue from existing client accounts
- Strong understanding of consultative sales principles and adept at executive corporate level negotiations.
- Financially astute with knowledge of business needs and concerns and the commercial impact of global news and events.
- Strong business-to-business and solutions sales experience with excellent communication/presentation skills across all media.
- Ability to use technology (e.g., MS Office, web conferencing, reporting tools, and sales automation platforms such as Salesforce).
- Proven experience of working within and selling into multinational global organizations.
Benefits:
- Market competitive monthly gross salary, plus commission based on success
- Great career growth and development opportunities in a global organization
- A flexible approach to work
- Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
- Paid volunteering opportunities
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