Key Account Manager – Semiconductor
Posted 45ds ago
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Job Description
Key Account Manager responsible for managing semiconductor key accounts and relationships. Develop strategies and coordinate internal collaboration to enhance customer satisfaction at Festo Corporation.
Responsibilities:
- Plan, manage, improve and control sales activities for national key accounts/ complex customer relationships and corresponding networks by means of team selling in own area of responsibility in order to maximize Festo share at the key account.
- Develop and implement account management strategies for key accounts.
- Build and maintain strong relationships with key decision-makers and stakeholders at major accounts.
- Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
- Collaborate with internal teams to ensure alignment on product offerings and service delivery.
- Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements.
- Analyze customer needs and develop account management plan and coordinates the execution of the plans based on team selling.
- Develop mid- and long-term strategies for these Key Accounts with respect to standardization of technology, customer relationship, customer specific product (development) etc.
- Responsible for the achievement of agreed sales targets (budget etc.) of dedicated Key Account(s).
- Monitor turnover development and implement corrective actions, if required.
- Monitor account performance and develop action plans to address any issues or opportunities.
- Conduct regular business reviews with key accounts to assess performance and identify growth opportunities.
- Negotiations of local contracts and preparation, as well as implementation of international contracts.
- Manage and support international projects with this Key Account.
- Ensure maximum cooperation with and between the account teams involved, and with all other departments within Festo, nationally and internationally.
- Stay informed about industry trends, competitor activities, and market conditions affecting key accounts.
- Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management.
- Define and maintain all relevant tools like Mosaic, Share Points, Project data base etc.
- Drives customer specific marketing activities.
- Analyze complete buying center and drives multi-level customer relationship management.
Requirements:
- At least 5 years of relevant professional experience.
- University Degree (engineering and/ or business studies; electrical engineering advantageous).
- Postgraduate study in Technical Business or Business Administration is a plus.
- Technical knowledge.
- Knowledge of products.
- Knowledge of customers.
- Knowledge of market/industry segments.
- Knowledge of Festo as a company.
- Business knowledge.
- Management knowledge and a solid understanding of business practices.
- MS-Office, CRM-tools knowledge, SAP.
- Communication skills.
- Negotiating skills.
- Winning complex sales.
- Experience in project management methods is advantageous.
- Experience in industrial B2B sales.
- Management of sales processes, Key Account management.
Benefits:
- Medical
- Dental
- Vision
- Flexible Spending Programs
- Short-term and Long-term disability
- 401k
- Pet Insurance
- Paid Holidays
- Paid time off
- Educational assistance

















