Senior Account Manager
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Job Description
Senior Account Manager driving sales of Fiber, Transport, IP, SD-WAN, and Security services for Zayo. Building customer relationships and achieving sales targets in a fully remote position.
Responsibilities:
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
- Understand our network and proximity to key buildings in a market to drive on and near net sales.
- Understand local competitive dynamics and how to win highly competitive deals.
- Present proposals and manage customers through a strategic sales process.
- Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
- Apply knowledge of customers, industry, and services to achieve revenue objectives
- Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
- Manage high volume of work while maintaining a high degree of responsiveness
- Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
- Provide accurate and timely forecasts of sales opportunities.
- Develop and maintain records of customer activity for reporting of sales and forecasts.
- Provide accurate and timely information to management.
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
- Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
Requirements:
- Bachelor’s degree or equivalent from four-year College; or equivalent experience
- Minimum of five (5) years of sales experience managing large and transactional deals
- Proven ability to build relationships
- Strong financial acumen. Understand how to build a deal.
- Quick learner who collaborates well with others
- Excellent communication skills, both verbal and written.
- Exceptional customer service and relationship building/maintaining skills.
- Excellent time management and organizational skills.
- Ability to operate with high autonomy in a new or existing market
- A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
- Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
- High tolerance for ambiguity and can work successfully in a matrix management model
- Strong understanding of account management & the strategic selling process
- Effective problem solving and interpersonal skills
- Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
- General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
- Ability to travel as required by customers.
Benefits:
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
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