Key Account Manager
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Job Description
Key Account Manager responsible for developing and managing relationships in Saudi Arabia. Focus on training, customer service, and exploring new business opportunities.
Responsibilities:
- Conduct activities for the purpose of developing Hunter's business in an assigned territory.
- Collect and communicate information pertinent to business progress with the regional team and next level managers.
- Train, educate, and specify to key accounts, clients, developers, and government agencies.
- Manage and grow relationships with key accounts, municipalities, and local government agencies.
- Handle customer inquiries, resolve issues, and drive long-term partnerships.
- Identify new business opportunities within existing accounts.
- Analyze market trends and provide regular reports and insights to management.
- Execute customer training programs, trade shows, and promotional events in assigned territory.
- Assist in collecting data for forecasts and market data reports as required.
- Travel as needed to accomplish goals.
Requirements:
- Bachelor’s degree or equivalent four-year degree in business administration, marketing, landscape architecture, or 5 years equivalent industry and technical experience
- Minimum of three years of professional business management, installation, or technical support experience within the irrigation or construction industries.
- Knowledge of commercial channels, pricing, marketing, and distribution models within the industry.
- Effective specification and presentation skills, with the demonstrated ability to attain goals.
- Ability to explain the features and benefits of Hunter products.
- Ability to conduct training and educational programs.
- Technical knowledge of company and competitor products.
- Ability to perform field service, troubleshoot irrigation systems, and recommend solutions.
- Knowledge of finance and budgeting processes.
- Ability to prepare budgets and manage expenses within budget.
- Effective interpersonal, verbal, and written communication skills in English or regional languages.
- Ability to establish and maintain positive working relationships and to provide a high level of customer service and support.
- Willingness to travel extensively, live in a strategic location within the territory, and work flexible hours.
- Basic computer skills with ability to use Windows programs and to perform word processing, spreadsheet, and database management on a personal computer.
- Valid driver's license and driving record sufficient to meet requirements to be insured by company.
- Must have or be able to obtain a valid passport.
- Fluency in languages commonly spoken within the region, both Arabic & English.
- Knowledge of regional business and cultural practices.
- Irrigation Association (IA) Level II certification with additional Level III certifications is preferred.
- Excellent attention to detail, time management and organizational skills.
Benefits:
- Amazing corporate culture - we walk the walk when it comes to our values!
- FUN company events!
- Company donation matching and volunteer rewards
- Career development opportunities
- Profit sharing bonus
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