Key Account Manager
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Job Description
Key Account Manager responsible for building relationships with OEM/ODM accounts in the Bay Area for ADLINK. Ensuring customer satisfaction and achieving sales quotas while working in a remote role.
Responsibilities:
- Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships.
- Play the pivotal role as quarterback to support key account customer requirements and orchestrate resources to win the business.
- Developing Executive Relationships and Establishing ADLINK as a Strategic Partner to them.
- Be a trusted advisor, deeply understanding the customer's needs to reduce their total cost of ownership, mitigate business risks, and enhance their market position.
- Meet and exceed assigned annual quotas, including but not limited to sales revenue, design win quantity, design win revenue, and new customer engagements.
- Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
- Provide prompt response to field questions and inquiries from customers.
- Ensure customer satisfaction and customer retention through consistent, productive account calls; and structure, negotiate, and close deals that meet customer expectations.
- Bay Area based role but travel may be required (customer meetings within territory, annual sales events, etc.).
Requirements:
- Bachelor’s degree in related field or equivalent training preferred but not required
- Minimum of 3+ years of successful key account manager or in similar roles managing OEM/ODM and Business-to-Business relationships in computer and electronic manufacturing companies.
- Proven track record of selling computer hardware solutions and building OEM/ODM customers.
- Ability to forge and nurture executive-level relationship.
- Excellent in strategic selling and take the lead in high level sales engagements.
- Ability to generate leads, penetrate new accounts and develop and manage a pipeline.
- Excellent communication (written, verbal, and listening) and presentation skills.
- Understanding of embedded systems, industrial PC (hardware and software) is a plus.
- Strong negotiation skills with a problem-solving attitude.
- Excellent interpersonal skills with an aptitude for building strong customer relationships.
- A hunter mentality with proven track record of prospecting and closing new business at new accounts.
Benefits:
- Medical, Dental, and Vision Insurance.
- Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
- 401k retirement plan.
- HSA, Health Care FSA and Dependent Care FSA.
- Vacation and Sick Leave.
- Paid holidays and floating holidays.
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